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FREQUENTLY ASKED QUESTIONS

WHAT ARE SPEECH AND LANGUAGE DISORDERS?

  • Articulation Delays and Disorders: Difficulty producing sounds

  • Phonological Delays and Disorders: When there is a pattern to the sound errors

  • Childhood Apraxia of Speech: A disturbance in the motor planning required for speech sounds

  • Fluency (Stuttering):  repetition of sounds, syllables, or words; prolongation of sounds; and interruptions in speech 

  • Expressive Language Delay: Difficulty with verbal communication

  • Receptive Language Delay: Difficulty with understanding language

  • Pragmatic Language Disorder:  Difficulty with social language

HOW DO I KNOW IF MY CHILD NEEDS SERVICES?

According to the American Speech and Hearing Association: 

Birth through age 5

K-5th grade

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HOW LONG WILL MY CHILD NEED SPEECH AND/OR LANGUAGE SERVICES?

A child with a mild speech or language impairment may only need therapy for a few months.  While others may require more intensive therapy over a longer duration.  Each plan is individualized based on the client's needs.

MY CHILD GETS SERVICES IN SCHOOL, CAN WE DO PRIVATE SERVICES TOO?

Many children benefit from one-on-one therapy, versus the typical group setting in the schools.  All of our time will be focused on just your child!  I welcome the opportunity to collaborate with other professionals on your child's team.

DO YOU REQUIRE AN EVALUATION TO BEGIN SERVICES?

Yes, unless your child has had an evaluation in the past 6 months and the evaluation was in the area of concern. Otherwise, OnWords Speech Therapy will conduct the evaultion and develop a treatment plan.

WHAT ARE YOUR OFFICE HOURS AND LOCATION?

Office hours are Tuesday, Wednesday, and Thursday, with late appointments on Tuesday and Thursday.  We are located at 13610 Barrett office Drive in Ballwin, MO.  Besides offering therapy within the our office, we also offer teletherapy and therapy at your preferred location (5 miles or less from our office).  Please contact us to discuss availability.  If requesting services at a preferred location within 5 miles of the office, availability is only offered during non peak times (9-2).  

WILL MY INSURANCE COVER MY VISIT?

OnWords Speech Therapy is currently accepting private pay, therefore it is considered out of network with all insurance providers.  I can issue a Superbill for you to submit a claim to your insurance after payment for services has been received. A Superbill includes important client and provider information as well as details of therapy session rendered. You can independently submit each Superbill to your insurance company to seek reimbursement for the Out of Network service. I cannot guarantee coverage or reimbursement of claims.   Please check with your insurance provider.  A Good Faith Estimate will be provided prior to services.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

OnWords Speech Therapy accepts cash, checks and credit cards.  Flex Spending/Health Savings Account (FSA/HSA) debit cards with VISA or Mastercard logos are also accepted. Speech Therapy is a qualified medical expense for health savings accounts.  

WHAT IS YOUR CANCELLATION POLICY?

Kids get sick and scheduling conflicts come up, and at times you have to cancel last minute.  As per the cancellation policy, I ask for a 24 hour notice.  If last minute cancellations happen repeatedly, I will work with you to determine if another time will work better, or if teletherapy may be a better option. Cancellations made without at least 24-hour notice, or no-shows will be charged a full session fee.

FREQUENTLY ASKED QUESTIONS

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